COGNEX IS500-000

1. We have a 30 day return policy, which means you can request a return within 30 days of receiving your item. To return an item, please ensure that your item must be in the same condition as it was received, undamaged, labeled, and in its original packaging. If the product is damaged returns will not be accepted, If you have any other questions, you can contact us through info@sikitan.com Contact us to confirm if it is possible to return the item.

2. Please contact us at info@sikitan.com. You will also need to provide a receipt or proof of purchase order number. If your return request is accepted, we will send you a return mailing label with instructions on how and where to send the package. Products sent back to us without a return request will not be accepted.

3. Please note that returns should be sent to the following address: [Room 406, 4/F, North Zone, Block 6, Boya E-commerce Industrial Park, No.283, Nan'ao Road, Shantou, Guangdong, 515000, China].

4. Buyers please note! If due to product quality problems, the purchased product is not in line with the description, send the wrong goods and other problems shipping costs will be borne by us. If you return the product for a refund due to non-product problems, the customer will be responsible for the return shipping costs. Please send it to the following address: [Room 406, 4/F North, Block 6, Boya E-commerce Industrial Park, No.283 Nanao Road, Shantou, Guangdong, China, P.R.C. 515000].